I just went over to MSDN to look for my product keys from my subscription which I received at last years Microsoft Technology Summit. However, looks like someone really messed up a deployment of that application and I got one of those nasty ASP.Net errors, which anyone who has ever developed in .Net knows very well.
So, I figured I’d call MSDN and let them know. Well, the MSDN office is closed on the weekends and I tried calling Microsoft support direct to let them know. However, the call center employee I talked to had no clue how to let the folks who manage the website know. When I heard that I was floored. A company as large as Microsoft should at least have so kinda of system that employees can use to raise alarms about website failures so that they get handled. Hell, Orbitz call centers could always contact Orbitz headquarters to let them know the site was down. But most of the time we already knew that since the website is monitored 24/7. Well, guess I just have to wait for them to restore the website but here’s the screen shot I grabbed just for fun.